| LOCATION | SHIPPING OPTIONS | COST | ESTIMATED DELIVERY (If ordered before 1pm EST) |
PLEASE NOTE |
|---|---|---|---|---|
| Continental United States | Standard | Free | Within 3-5 Business Days* | Customized or monogrammed items require an additional 2-3 days to ship. Made-to-order items require 4 weeks for shipping (or 5 weeks if the item includes exotic leather). Carrier delays are possible. |
| Express | Orders under $30: $13 | Within 2-3 Business Days* | Express shipping on gift cards (of any amount) is $13. | |
| Orders over $30 : $17.50 | Not available on customized, monogrammed, or made-to-order items. Carrier delays are possible. | |||
| Overnight | Orders under $30: $22 | Next business day for orders placed prior to 1:00pm EST | Overnight shipping is not eligible on gift cards, more than 10 gift-wrapped items, Saturday delivery, customized, monogrammed, or made-to-order items. Carrier delays are possible. | |
| Orders over $30: $30 | ||||
| Alaska, Puerto Rico, Hawaii | Standard | Free | Within 4-5 Business Days* | Fragrances cannot be shipped to Alaska, Puerto Rico, or Hawaii Carrier delays are possible. |
| PO, APO, FPO Boxes | Standard | Total order value under $30: $5 | Within 7-10 business days* | Only available in the continental US, Alaska, and Hawaii Orders. |
| Total order value of $30 & up: $10 | Fragrances cannot be shipped to PO, APO & FPO boxes. Carrier delays are possible. | |||
| Canada | Please note: we no longer ship to Canada from this site. For shipping to Canada, orders can be placed on the Canadian site at ca.coach.com. To switch sites, click 'Change Location' on the upper left corner of the Coach webpage. | |||
| *Business days are Monday–Friday, excluding federal holidays within the United States. | ||||
Customer Care
Shipping Details & Fees
Due to the extraordinary response to our black Friday and cyber weekend sales, orders may take longer to ship. Orders placed before our holiday shipping deadlines are still guaranteed to arrive by December 24th. Tracking is provided via email as soon as an order is shipped.
Extended holiday returns start now (so you can get a stress-free head start on the season). All purchases made between Friday, November 1, 2024 through Thursday, December 12, 2024 can be returned through Sunday, January 12, 2025.
Items in your order may ship separately. Your order status will update when all items have shipped.
Expedited Shipping:
| ORDER PLACED BY 1:00 PM (EST) | |||||||
|---|---|---|---|---|---|---|---|
| SUNDAY | MONDAY | TUESDAY | WEDNESDAY | THURSDAY | FRIDAY | SATURDAY | |
| EXPRESS (2-3 business days) |
THURSDAY | THURSDAY | FRIDAY | MONDAY | TUESDAY | WEDNESDAY | THURSDAY |
| OVERNIGHT (1 business day) |
TUESDAY | TUESDAY | WEDNESDAY | THURSDAY | FRIDAY | MONDAY | TUESDAY |
| ShopRunner (2 business days) |
WEDNESDAY | WEDNESDAY | THURSDAY | FRIDAY | MONDAY | TUESDAY | WEDNESDAY |
For orders placed Monday–Friday after cutoff, please allow 1 additional business day.
Fragrance Shipping:
Due to shipping regulations, fragrances cannot be shipped via expedited shipping methods. All fragrances will be shipped via ground separate from the other items in your order. We are unable to ship fragrance to Alaska, Hawaii, Puerto Rico or APO/FPO addresses at this time.
Visit our Returns pages for more details.
1-888-262-6224 1-888-262-6224 Customer Care Now 24/7
1-240-448-4442 1-240-448-4442 Mon-Fri 8AM-10PM EST Sat-Sun 11AM-6PM EST
Monday-Sunday 24/7
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