Customer Care

More Ways to Shop

Buy Online,
Pick Up In-Store

Checkout online and 3 hours later, pick up your order up in a store near you. Need someone else to get your order? No problem! You can now designate an alternate pickup person to collect your order. Simply click the "Add" button during your BOPIS checkout to share their contact info. We can't wait to see you soon!

START SHOPPING
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By appointment.

Call or text your nearest store to book a one-on-one virtual or in-store appointment with a Coach Stylist. Meet our latest arrivals, or get advice on styling, gifts or leather care.

FIND A STORE

Need more help?

Contact your store to learn more.

FIND A STORE
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How do we style Coach?

Follow #CoachRetailEmployee to see our home-grown looks.

A little love goes a long way.

Learn how to keep your Coach leather beautiful.

EXPLORE PRODUCT CARE
Give us a call

1-888-262-6224 1-888-262-6224 Customer Care Now 24/7

Send us a text

1-240-448-4442 1-240-448-4442 Mon-Fri 8AM-10PM EST Sat-Sun 11AM-6PM EST

Live chat

Monday-Sunday 24/7

Contact us

Leave us a message here.

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